Copy of Shipping Policy
Shipping
Outside of Berlin, we ship your wines carbon neutral with UPS. Every shipment is insured and we use special packaging for wine to ensure it gets to you safely. Delivery within Germany usually takes 1–3 business days. Delivery within Europe usually takes 3-7 business days to arrive. You'll receive a tracking number via e-mail after your order is dispatched.
Shipping fees:
Our shipping fees depend on your country of residence and are therefore accessible once you try to place an order in the shop. Shipping for Germany starts at €6 and internationally at €18. This includes a special insured packaging, fulfilment and shipping. We unfortunately cannot offer free delivery, as the actual packaging material costs us approx. 4€ for a 12 bottles box and approx. €6 for an 18-bottle box, plus actual shipping fees, and most importantly - we’d like to pay a fair wage to our team. Thank you for your understanding and for helping us keep the entire supply chain sustainable and fair.
PLEASE NOTE: If you live in a country where your government may require additional taxes or duty to be paid for receiving alcohol (such as Finland or Sweden, as examples), you are responsible for deciding to declare this. By purchasing wines from Vinofactum, you accept full responsibility in deciding whether to declare and pay additional taxes for your wines. Vinofactum will not incur any such charges, should they arise.